CLAIMS DISPUTE RELIEF— Hurricane Ida was a deadly and destructive Category 4 Atlantic hurricane that became the second-most damaging and intense hurricane to make landfall in state of Louisiana on record. Many homes in southern and central Louisiana were damaged. But in the aftermath, many homeowners whose homes were insured have complained to the State Insurance Commission office that they’re not getting a fair shake on their insurance claims. Well Now, homeowners and insurance companies haggling over Hurricane Ida damage claims can take advantage of a new mediation program announced by Louisiana's Department of Insurance. At a livestreamed news conference Tuesday in Baton Rouge Insurance Commissioner Jim Donelon said the voluntary mediation program should be a less stressful way to get insurance claim disputes resolved faster.
"And I am confident that this new mediation program will be very helpful in solving claim disputes between insurers and their policy holders in getting people what they need to put their homes and lives back in order," Donelon said.
Two companies that will offer the mediation service have agreed to provide services for residential claims for a flat fee of $600. The policyholder or the insurance company can request mediation, and the other party is free to accept or reject the invitation. Donelon said the Hurricane Ida Voluntary Mediation program can help insurers avoid the cost of expensive litigation however the damage caps for the mediation service will be limited to $50,000. For more information: go to the Louisiana Insurance Commissioner’s website: www.ldi.la.gov
Chuck Smith/Red River Radio News
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